Draft — under legal review. This document is a working draft prepared for review with counsel and is not yet final. Message program details should be confirmed with our messaging provider and counsel before launch.

SMS & Messaging Terms

Last updated: [DATE] · Effective: [DATE]

These terms govern text messages and automated phone communications sent through [LEGAL ENTITY NAME] (“WavebookAI”) and the Shops that use our Services. They supplement our Terms of Service and Privacy Policy.

The messaging program

With your consent, WavebookAI and the Shop you interact with may send you text messages such as appointment confirmations, reminders, and account or booking notifications, and may place or receive automated phone calls to help you book, change, or cancel appointments. Message frequency varies based on your activity.

By providing your mobile number when booking, creating an account, or confirming an appointment, you agree to receive transactional text messages related to your appointments and account at that number, including messages sent using automated technology. Consent to receive these messages is not required as a condition of purchasing any good or service, except that a confirmation or reminder is inherent to completing and managing a booking.

Message & data rates

Message and data rates may apply according to your mobile plan. WavebookAI does not charge for the messages themselves.

How to opt out

You can opt out of text messages at any time by replying STOP (other common words such as “cancel,” “unsubscribe,” “quit,” “end,” or “opt out” are also honored), or by contacting us through any reasonable method, including the email below. After you opt out, you may receive one confirmation message, and we will stop sending the texts you opted out of. Opting out of reminders may affect our ability to notify you about your appointments.

Help

For help, reply HELP to any message or contact [support@wavebookai.com]. Carriers are not liable for delayed or undelivered messages.

For business clients

Shops that send messages to their own clients through the Services are responsible for obtaining the required consent and for complying with applicable laws (including the Telephone Consumer Protection Act and carrier rules) and must honor opt-out requests. See the Terms of Service.

Changes & contact

We may update these terms; the current version is posted here. Questions: [support@wavebookai.com].